Privacy Policy
Effective Date: July 2025
Simone Gilbert is committed to protecting your privacy and handling your personal data in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and international data protection regulations (such as the GDPR).
1. Collection of Personal Information
We may collect:
Name, email, phone number
Health and wellness history (where provided and required for constructive consultation content)
Appointment and service data
Website usage and cookies
2. Use of Information
Your information is used to:
Deliver wellness services
Respond to enquiries
Improve user experience
Send occasional marketing (with your consent)
3. Storage and Security
Your data is securely stored using encrypted tools and systems. Access is restricted to authorised personnel only. We retain data for the duration required to provide services or meet legal obligations.
4. Disclosure of Personal Information
We never sell your personal information.
We only disclose it:
With your explicit consent
To comply with legal requirements
To protect Simone Gilbert’s legal rights
5. International Data Transfers
If you are located outside of Australia, your information may be transferred to Australia for processing. By providing your data, you consent to this transfer.
6. Email Marketing & Spam Compliance
In line with the Spam Act 2003 (Cth):
We only send marketing communications with your consent.
You may unsubscribe at any time using the provided link.
7. Access & Correction
You have the right to access or correct your personal data. Contact us at [insert contact email] to make a request.
8. Cookies & Analytics
This site uses cookies for performance and analytics. You may choose to disable cookies in your browser settings, though this may affect functionality.
9. Complaints
If you believe your data has been mishandled, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au